Frequently Asked Questions
Everything you need to know about shopping with Bunka.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days for domestic orders, while international delivery can take between 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unused and unopened items in their original packaging. Simply contact our support team to initiate a return label.
Which payment methods do you accept?
Bunka accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.
Are your products covered by a warranty?
Yes, all Bunka products come with a standard 12-month manufacturer warranty against defects in materials or workmanship.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and delivery times are calculated automatically at checkout based on your specific address.